Cookie Policy

Last updated: 12/09/2017

Dated: 18/09/2017


A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer, mobile phone or other device – if you agree. There are other similar technologies such as pixel tags, web bugs and webs storage which are used in desktop software or mobile devices.

Our website and the mobile application known as “Canopy”  (“Platform”) uses cookies and similar technologies to distinguish you from other users of our Platform. This helps us to provide you with a good experience when you browse our Platform, and also allows us to improve our Platform. Below is further information about the cookies we and third parties use on the Platform.

By continuing to use our Platform, you are agreeing to this use of cookies.

If you have any questions about our use of cookies:

A customer can also contact Canopy in one of the following ways:

(a)        In writing

Canopy Customer Relations,

Berners House / 47-48 Berners Street / London / W1T 3NF

By email:

(b)        Phone – 0330 808 4740


We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our Platform. They include, for example, cookies that enable you to log into secure areas of our Platform or our services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our Platform when they are using it. This helps us to improve the way our Platform works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our Platform. This enables us to personalise our content for you and remember your preferences.
  • Targeting cookies. These cookies record your visit to our Platform, the pages you have visited and the links you have followed. We will use this information to make our Platform and the advertising displayed on it, as well as the information displayed on third party websites, more relevant to your interests. We may also share this information with third parties (e.g. Google analytics) for this purpose.

We also use similar technologies for the purposes set out above.


Third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, typically analytical/performance cookies or targeting cookies. These cookies are controlled by third parties and therefore these third parties, and not Canopy, are responsible for their use and the information they collect. Below we have set out some examples of these third party cookies.

Google Analytics Cookies

Google Inc provides the Google Analytics service which involves use of a set of cookies to collect information (including your IP address) and report website usage statistics without personally identifying individual visitors. These cookies sit within the analytical/ performance cookies category above.

See more information about how Google uses your data at You hereby consent to the storing and access of these cookies by Google in this way.

Social Media Provider Cookies

Our Platform uses social media features provided by third parties, such as Facebook, Twitter and LinkedIn. These social media features use cookies to understand what pages and features you have accessed and interacted with on the Platform. For example, if you click the Facebook “Like” button, cookies inform Facebook that you have interacted with that feature. These cookies sit within the functional and analytical/ performance cookies category above.

For information on the purpose and scope of data processing by social media providers, as well as your options for protecting your privacy, please review their privacy policies. For your convenience, below are links to the Cookie Policies relating to the most commonly used social features you’ll see on the Platform.





You block cookies by activating the settings on your web browser that allows you to refuse the setting of all or some cookies. You may be able to manage other technologies in the same way. Please note that if you use your browser settings to block all cookies (including essential cookies) and other technologies you may not be able to access all or parts of our Platform.

You can opt-out from Google Analytics service from using your information by installing the Google Analytics Opt-out Browser tool:

You can also opt-out of NAI members’ use of internet based advertising delivered using HTTP cookies by visiting



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